pixelroomx logo pixelroomx

Privacy Policy

At pixelroomx, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This comprehensive privacy policy explains our data practices.

Last Updated: December 2024 Effective Date: January 2024

Our Privacy Commitment

This Privacy Policy describes how pixelroomx ("we," "our," or "us") collects, uses, and shares information when you visit our website located at our domain or use our services. We are dedicated to maintaining the highest standards of privacy protection and transparency in all our data handling practices.

Information We Collect

Usage and Technical Information

  • Usage Data: Pages visited, time spent on site, click patterns, referring websites
  • Cookies and Tracking: Session cookies, analytics cookies, preference cookies

How We Use Your Information

Service Provision

Provide, maintain, and improve our services, process transactions, and deliver customer support.

Analytics & Insights

Analyze usage patterns, optimize website performance, and understand user preferences to enhance user experience.

Communications

Send service-related notifications, newsletters, and marketing communications (with your consent).

Information Sharing and Disclosure

We Do Not Sell Your Personal Information

pixelroomx does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of pixelroomx, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections outlined in this policy.

Data Security and Protection

Security Measures

  • SSL encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection

Data Breach Protocol

In the unlikely event of a data breach, we have established protocols to:

  • Promptly assess and contain the breach
  • Notify affected users within 72 hours
  • Report to relevant authorities as required
  • Implement remedial measures immediately

Your Rights and Choices

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Update or correct inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Receive your data in a structured, machine-readable format

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity for security purposes.

Contact Us to Exercise Your Rights

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, security, and user authentication.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

Preference Cookies

Remember your settings and preferences to personalize your experience.

Managing Cookies

You can control and manage cookies in several ways:

International Data Transfers

Global Operations with Local Protection

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Transfer Safeguards

  • • Adequacy decisions by relevant authorities
  • • Standard contractual clauses
  • • Binding corporate rules
  • • Certification schemes

Data Processing Locations

  • • Primary servers: Secured facilities
  • • Backup storage: Multiple geographic locations
  • • Service providers: Vetted and compliant
  • • Monitoring: Regular compliance audits

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.

  • Website banner notification
  • Effective date clearly indicated

Stay Informed

We encourage you to review this Privacy Policy regularly to stay informed about our privacy practices.

Previous Version Archive

Historical versions are available upon request for transparency.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We're committed to addressing your privacy concerns promptly and transparently.

Visit Us

Lacson Street
Bacolod City, Philippines

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (Philippine Time)